Vibe: 4.5 | quality: 5 | service: 5 | selection: 5
From now on, this is my go-to store in Tulsa even if it's out of my way and even though I hate the streets in that part of town. They're maxed out so it's a bit tough to maneuver a shopping cart with all the stacks of beer on the floor and narrow aisles. I think it's organized as well as it can be given the space. The pick 6 shelves didn't have anything I was interested in although the selection is pretty large. Store was very clean and I really didn't see any dusty bottles. Prices are as good as it gets around Tulsa. Both guys working were very knowledgeable, helpful, and friendly. They had all the German Oktoberfests I was hunting for - Ayinger, Hacker-Pschorr, and Paulander.
Nice selections of Founders, Goose Island, Great Divide, Rogue, Avery, and countless others. Tons of Oklahoma brews - Prairie, Marshall, Coop, Choc, Black Mesa, Rough Tail, Anthem, and Mustang. I found things there that I've seen no where else in Oklahoma. At least half the store is dedicated to beer now. It was pretty good before, but I can say that this store has seriously stepped up it's beer game since I was there last. I returned yesterday for the first time in almost 2 years after reading some great recent reviews and I was in the neighborhood anyway. I've been to Midtown many times over a period of several years.
I have never dealt with a less professional business and would suggest any anyone thinking of purchasing their products think again. Lee required that I pay for the tap in order to get the remaining deposit back. After showing him that there was not a spring in the tap he still blamed me and told me that we were paying for the tap and he didn't care about the issues we had with his product. He again cursed and told me that the tap was not broken when we took it.
I explained that the full 5 gallon keg was my favorite beer and we were unable to drink it at my wedding due to the tap being broken. He then got his manager Lee Teague who was instantly aggressive and claimed we broke the tap. When I tried to return the kegs and identify that one of the taps was broken when we got it, the worker Brian was very rude and cursed at me as I tried to explain the situation. The employees were running around like chickens with their heads cut off with no idea what was happening. Beyond not having the beer ready they didn't get the order correct and I had to correct them multiple times. When I came to pick up the beer a week later none of it was ready and the employees had to go through the store to pick out the beer from the shelf and it was not chilled as previously discussed. She identified that all the bottled beer and 1 case of each type of wine needed to be chilled.
After they confirmed the products were available, my wife went by to pay and was asked if she wanted anything chilled. I then ordered the kegs and was required to wait till the following day to allow them to see if they could get all the beer and wine requested. They were unable to tell me a price, identify if they could get all the items or really anything. I entered to purchase beer and wine for my wedding, $2174.24 worth of products, and the employee used a paper sack to scratch down my order. Starting with the first correspondence with the Collins Midtown Liquor's staff it was obvious that there was no professionalism at this establishment.